Cedarpost Builders
Privacy Policy
Effective November 14, 2026
Cedarpost Builders LLC ("Cedarpost Builders", "we", "us") is a remodeling and small general contracting company based in Leesburg, Virginia. This policy explains what we collect through cedarpost.com and by text message, what we do with it, and the choices you have.
What we collect
What you send us. When you use the project inquiry form we collect your name, email address, phone number, project location, project type, timeline, budget range and the notes you write, and how you heard about us if you choose to say. We also record whether you ticked the box agreeing to receive text messages.
The chat assistant. If you use the chat on this site, we collect what you type and any photos you add. The assistant is automated. It takes down your project and fills in the inquiry form, which you check and send yourself. A chat you do not send is not treated as an inquiry. We record the same technical details with a chat as with the form.
What comes with the form. Along with each inquiry we record the date and time, the address of the page it was sent from, and the internet (IP) address it came from. We use these to protect the form against spam and abuse and to keep a record of your choice about text messages.
How you found us. When you open one of our printed codes or links, we add one to a count for that code. The count holds nothing about you. To limit how far one computer can run a count up, we also keep a scrambled form of the internet (IP) address the code was opened from, not the address itself. We use it to limit repeated counts. It is kept in a separate record that is set to expire within two days.
The first time you visit this site, by a code or not, and again the first time you come back after 30 days, your browser makes a small note of the website that linked you here (its name only, for example google.com) and the first page you opened. If you open one of our codes or links, the code is added to the note. The site uses each part of the note for no more than 30 days after it was written, by your device's clock, and if you send an inquiry in that time, what is in the note is stored with it. The code is the same for everyone who used that flyer or link. The website's name and the first page are about your own visit. The note stays in your browser, and you can delete it at any time by clearing this site's data. We use all of this to learn which of our marketing reaches people, not to follow you on this site or any other.
Calls and texts. If you call or text us, we receive your phone number and what you send us.
What we do not collect. This site does not use cookies or advertising trackers, and it loads nothing from other companies' websites. Your browser keeps three things for this site and nothing else: the note described under "How you found us"; a marker, until you close the tab, that your arrival by a code has been counted, so that reloading does not count it twice; and, if you use the chat, the conversation until you close the tab, so that reloading the page does not lose it. None of them is used to track you.
How we use it
- To answer your inquiry and work out whether a project is a fit.
- To prepare estimates, schedule visits and work, and keep you informed during a project.
- To keep the business records a contractor is expected to keep.
- To protect the site and the form against spam and misuse.
We do not sell your personal information.
Text messages
We send text messages only to people who have agreed to receive them, for example by ticking the box on the inquiry form or by texting us first. Messages are about your inquiry, estimates, scheduling and your project. Message frequency varies. Message and data rates may apply.
You can reply STOP at any time to stop receiving texts, and HELP for help, or email info@cedarpost.com. Agreeing to texts is never a condition of buying anything from us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties, other than the service providers that deliver our messages. The full text messaging terms are in our Terms.
Who we share it with
- Service providers that host this site, store inquiries and photos, run the automated chat assistant, and deliver our email, calls and text messages. They may use your information only to provide those services to us. The assistant's replies are produced by an AI model that a service provider runs for us. That provider processes what you type for that purpose, may keep it for a limited time as part of running the service, and does not use it to train AI models.
- Subcontractors and suppliers working on your project, limited to what they need to do that work.
- Authorities and others when the law requires it, for example for a permit or inspection, or to protect our rights or someone's safety.
- A successor, if the business is sold or reorganized, under the same commitments as this policy.
How long we keep it
We keep inquiries and project records for as long as they are useful for the work and for our business and legal records. Submissions that our spam check holds for review are deleted automatically after about six months, and drop out of our backups in the weeks after that. The short-lived records we use to limit repeated submissions and repeated counts are set to expire within two days of being made. Removing them can take a few days more, and they drop out of our backups in the weeks after that. The counts of how many times a code was opened say nothing about any person, and are kept. A chat you do not send is deleted automatically after about 30 days, and photos added to it after about 7 days. Photos sent with an inquiry are kept for up to two years.
How we protect it
The site is served only over an encrypted connection. Inquiries are stored encrypted, and a copy of each one is emailed to the people at Cedarpost Builders who handle new inquiries. Photos are stored privately and can be opened only through a link sent to those people. Access to all of it is limited to the people who need it. No system is perfectly secure, so we cannot promise absolute security.
Your choices
- You can ask us what we hold about you, and ask us to correct or delete it. We will do so unless we need to keep it for legal or business record reasons.
- You can stop text messages at any time by replying STOP.
- You can ask us not to contact you again.
Children
This site is for adults arranging work on a home or property. We do not knowingly collect information from children under 13.
Changes to this policy
If we change this policy we will post the new version here and change the effective date at the top.
Contact us
Send questions or requests about this policy to info@cedarpost.com, or use the inquiry form. Tell us it is a privacy request and how to reach you.